Further vocational qualification in restaurant customer service

The training is aimed at the work tasks of professional customer service in restaurants and/or in bars. The target is to expand vocational competence in restaurant customer service and to promote employment. In this training you can perform two units of the qualification. If you manage to get an apprenticeship after the training you can complete the qualification, depending on the suitability of the workplace (if the workplace´s operations meet the requirement of the qualification).

Target group

Depending on your previous experience and competence, the training lasts eight (8) months and proceeds according to the personal competence development plan which is drawn up individually. The studies are full-time studies, full attendance required. Theoretical studies take place in the daytime. During on-the-job learning periods you will follow employer’s work schedule. Readiness for shift work (also weekends and evenings) is required in many workplaces. The target group is primarily persons with suitable characteristics and motivation with willingness to work e.g. in restaurants, lunch cafes or in bars and night clubs after the training.

Date

3.3.2025—31.10.2025

Location

Training days take place at TAKK campus in Tampereen valtatie 15, Tampere.

Price

Studying is free of charge. Hygiene passport cost 20 € and alcohol passport cost 20€.

Content

A person working in the restaurant industry is expected to be flexible and to have the right attitude towards work. The field employs persons with good communication skills. The ability to be committed to the restaurant's operating methods is highly valuated. In the restaurant industry, the ability to work within rapidly changing working hours and continuous willingness to learn new things are considered important.

Implementation

The training starts with an eight-week orientation during which students familiarise themselves with the field in general. Also, their personal motivation and suitability are checked. In addition, a personal study plan will be drawn up.

Time for applying

Fill in the application via TE Office web site. Here is the link (training number: 724358).  If you fill in an online application without strong identification, you must confirm your application at the TE Office before the application period ends. You will be invited to an entrance interview based on your training application, so please fill in your application carefully. In the more detailed justification for your application, state your interest in education and any previous experience you may have in the field. Already think about whether you want to become a waiter/waitress or a bartender.

FURTHER VOCATIONAL QUALIFICATION IN RESTAURANT CUSTOMER SERVICE

Labour market training

• • The application period ends on 9.2.2025.
  • Interviews on 18.2.2025.
  • Start of studies: 03.03.2025

Incomplete information reduces your chances of being invited to an interview. Applicants from outside the Tampere region should mention in their application how accommodation or transport to education during studies will be arranged. The educational institution does not have a dormitory.

Because the training interview schedule is fast and tight, it is not possible to change or postpone the interview times. Interview invitations are delivered by mail or text message. Those who have been invited must be prepared to attend the interview at the given time. If you receive an invitation to an interview but are unable to attend, be prepared to submit a sick leave certificate, a certificate of employment or another certificate of absence to the TE Office. Those selected for the training will also be notified by e-mail or SMS. Interview invitations and admission information can also be viewed in the Oma-asiointi service once the information has been saved there.

You can follow the status of your application and check your admission information in the Oma-asiointi palvelu at www.tyomarkkinatori.fi.

Further information

For further information, please contact TE Service Educational Advisers by calling the helpline 0295 020 702. On the educational advice Facebook pages at www.facebook.com/koulutusneuvonta, you will find up-to-date information about such questions as possibilities for studying, funding your studies and various sectors and occupations. 

For further information about the content and implementation of the training, please contact Tampereen Aikuiskoulutuskeskus TAKK, kouluttaja Juha Alajoki, puh. 044 790 6100, juha.alajoki@takk.fi.